WHO WE ARE
We are a diverse team of +70 individuals spread out across the globe, passionate about elevating brands into global household names. Collaboration is at the core of Heroes; we all work together towards this common goal and have fun along the way. At Heroes, you will have the freedom and trust to run with your ideas and bring them to life.
We are humble, respectful, and approachable in every interaction. We always act with integrity and transparency. We know our shortcomings and are the first to admit when we've made a mistake. We value group success over individual achievement and elevate ourselves by elevating those around us.
PUT CUSTOMERS FIRST
We go above and beyond to deliver the best possible experience to our customers, both entrepreneurs and consumers. We deeply respect the legacy of former owners, by elevating their brand to new heights. We are committed to upholding the highest standards of customer-centricity
We are hands-on. When something needs to get done, we don't wait around for someone else to do it. We never say: 'That's not my job.' No task is too small for us because we take pride in everything we do.
IMMERSE AND INNOVATE
We keep our finger on the pulse and throw ourselves into every aspect of the industry to stay ahead and be at the forefront of innovation. We are insatiably curious and always look for ways to educate ourselves and dive deeper. We thrive on change, challenge the status quo, and redefine industry standards. We continually revisit, rethink, and question our work to spot inefficiencies and improve them.
LEAD WITH DATA
Data is our lifeblood. We depend on it to gain actionable insights, improve strategic tactics, and foresee outcomes. Data informs every idea, every decision, and every risk that we take.
We take a 360-degree approach to problem-solving. We leave no stone unturned to understand the root cause of a problem and leverage every resource at our disposal to find solutions. We evaluate the knock-on effects of our actions, anticipate any potential obstacles, and proactively overcome them.
We take initiative, prioritise, and execute. We view obstacles as opportunities and let setbacks spur us on in the pursuit of our goals. We are unrelenting, tenacious, committed, and optimistic in all our endeavors. We always choose progress over perfection, and strongly believe it is perfectly fine to run with an imperfect solution to drive things forward.
ASPIRE TO EXCELLENCE
We seek, nurture, and advance those who dig deep, push hard, and strive for excellence. We continuously challenge each other to step out of our comfort zones and to reach our full potential. We always do our best, no matter what. There is no room for anything less than a Hero at Heroes.
Working at Heroes has many perks. Here’s just a few of them:
All Heroes are entitled to 25 days paid holiday.
Choose to have a portion of your salary paid out to you in bitcoin (in UK only).
Save tax on your bike and pay it off over 12 months via salary sacrifice (available in the UK only)
Monthly pension contributions with AVIVA (available in the UK only)
WORKPLACE NURSERY BENEFIT
Save tax and have your nursery fees paid via salary sacrifice (UK only)
All Heroes have the freedom to choose how often they come into the office, and we offer 180 days to work from anywhere in the world. (T&C's apply)
Enjoy healthy breakfast and snack options available in our local offices (London, Madrid, BCN), along with free teas and coffee
PRIVATE MEDICAL INSURANCE
We aim to private medical insurance for all of our heroes. Coverage includes access to mental health support, 24/7 GP, comprehensive cancer cover, therapies (physio, etc.)
We know how important it is to connect - whether that be in person or remotely, and we organise numerous events throughout the year to facilitate this.
We offer competitive maternity and paternity leave and pay. (this may vary by geography)
Enjoy a 30% Amazon discount for all Heroes brands
All Heroes are given share options when they join, giving you ownership in Heroes' success
Our team is spread out across the world with our head office located in London. We have teams based in London, Manchester, Madrid, Barcelona, Hong Kong, Rome, Milan, and Berlin amongst others.
JOIN THE TEAM
Browse and apply for our open roles below.